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Customer Service - Forgot password

How to reset your password?

Everyone can forget a password, that is no problem of course! In this tutorial we going to explain how you can reset your password:

Click on this link and it will redirect you to the 'Forgot password' page. Enter your email address with-which you are registered:


and then click on 'Reset your password' button


An e-mail will now be sent to your email address with which you have registered. That e-mail contains a link to reset your password. For safety reasons, this link is valid for 15 minutes and only for you. Do not receive e-mail? In that case, always check the spam and / or the unwanted e-mail folder.


Once clicked on the link it will open a new page. And here you can type your new password


Once you filled in your new password and confirmed it, click on the 'Set new password' button:

This will redirect you to the login page where you can enter your e-mail address and newly chosen password to sign in.

If you have any questions, you can always contact our customer service. We can be reached 24/7 by using the contact form.

And if you want to read this explanation again at your convenience, then click here to download the PDF file

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