Account help

How to reset your password?

Everyone can forget a password, that is no problem of course. In this tutorial we explain how you can reset your password.

Step 1

Click on this link and it will redirect you to the "Forgot password" page. Enter your email address with which you are registered.

Then click on the "Reset your password" button.

An e-mail will now be sent to your email address with which you have registered. That e-mail contains a link to reset your password. For safety reasons, this link is valid for 15 minutes and only for you. Did you not receive the e-mail? In that case, always check the spam and/or unwanted e-mail folder.

Once you click on the link, it will open a new page. Here you can type your new password.

Once you filled in your new password and confirmed it, click on the "Set new password" button.

This will redirect you to the login page where you can enter your e-mail address and newly chosen password to sign in.

Need help?

If you have any questions, you can always contact our customer service. We can be reached 24/7 by using the contact form.

Download the PDF

If you want to read this explanation again at your convenience, then click here to download the PDF file.

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